The Electronic Wellness Record built for community health.
Welld is the operating record for community health programs. YMCAs, hospitals, and federally qualified clinics use it to take referrals, run DPP and CHIRPs cohorts, and bill Optum, OnePass, and Medicare without the spreadsheet relay.
Powering reimbursable wellness programs across YMCAs, hospital systems, payer networks, and community health.
Community health saves lives. Only if it can pay for itself.
Welld opens four monetization paths for community-based organizations — so the people who deliver preventative healthcare can keep delivering it.
Earn referrals
Receive medical referrals from healthcare providers and convert them into enrolled program participants. The most underused channel in community health is the one already coming to you.
Grow membership
02Run temporary, insurance-covered membership programs that convert participants into paying members.
Bill insurance
03Reimbursement revenue through check-in and program-participation claims using standardized fee schedules.
Cut overhead
04Streamline workflows, automate reporting, and free coaches to coach instead of doing data entry.
Three engines, one platform.
Referrals come in. Programs run. Claims go out. Welld is the operational layer between them.
Stop losing referrals between systems.
Pull referrals direct from Epic, Cerner, the inbound fax line, and partner portals. Welld dedupes on intake, runs the contact attempts, captures the goal, and routes the participant to the program that fits. One queue. Every coach knows what is next.
- IntakeEHR · fax · partner portal
- OutreachConfigurable contact workflow
- MatchGoal-based program routing
- LoopPhysician feedback letter
Configure any program. Prove it worked.
Run a 6-week step challenge, a year-long National DPP cohort, or a Medicare-billable MDPP class on the same platform. Standardized assessments produce DPRP-grade outcomes data your medical director, your payer, and the CDC will all accept.
- ConfigureDuration · cadence · cohort rules
- AssessStandardized health screens
- DeliverRemote · in-person · hybrid
- ReportOutcomes data + dashboards
Bill for the work you already do.
Verify eligibility against Medicare and the major commercial payers. Welld builds the claim, applies the fee schedule, and submits through the clearinghouse for Registered Dietitian visits, MDPP sessions, CHIRPs check-ins, and chronic care RPM. The money you were leaving in spreadsheets shows up as deposits.
- VerifyEligibility against payer
- BuildApply standardized fee schedule
- SubmitClearinghouse routing
- ReconcileMDPP · RD · CHIRP · RPM
One record. Every program. Every payer.
Coaches log it once. Clinicians see what happened. Payers receive a clean claim. Welld handles the connective tissue between all three.
100+ community health programs run on Welld.
Customers operate across the country: YMCAs, hospital systems, payer networks, fitness providers, and state health departments. Together they form one of the largest reimbursable wellness networks in the U.S.
- Diabetes Prevention38%
- Chronic care24%
- Workplace wellness18%
- CHIRPs14%
- Other6%
Your reimbursement playbook.
60+ programs, configured and ready.
From Medicare Diabetes Prevention to corporate challenges, Welld ships with structured, evidence-based program templates ready to deploy. Or work with our team to configure your own.
Diabetes Prevention
National DPP, MDPP, and YDPP — 1- to 2-year programs centered around weekly and monthly small group meetings.
Aging Mastery®
Comprehensive program from the National Council on Aging empowering older adults toward positive behavior change.
LIVESTRONG at the YMCA
Customized exercise regimens for cancer survivors with certified instructors trained in survivorship.
EnhanceFitness
Low-cost, evidence-based group exercise and falls prevention program for older adults at all fitness levels.
Workplace Wellness
Bring effective wellness programming within reach of small and medium companies.
Healthy Start
60-day program for people comfortable in a fitness facility who need help getting re-engaged. Includes two assessments and program goals.
Cardiac Rehab
Programs designed to lower heart attack risk and improve general fitness — Welld supports cardiac Stage IV rehab programs.
Exercise is Medicine®
Global health initiative encouraging physician referral to evidence-based exercise programs.
Falls Prevention
NCOA programs for community-based organizations serving aging populations under Older Americans Act Title III-D.
“Welld is extremely user-friendly and intuitive. We track participant progress, review outcomes on the program dashboard, and pull reports at the individual and aggregate levels — without the labor-intensive overhead we used to deal with.
“I've loved Welld for my physician-referred program, but by connecting BMW into my Welld platform, I've given a key partner the tools they need while opening an entire new channel for memberships.”
“It has been a pleasure to work with an established, efficient team who understand and apply behavioral science into practice. Welld translates evidence-based methods into a practical, intuitive platform for behavioral coaching.”
SOC 2 Type 2. HIPAA. Audited annually.
Welld is SOC 2 Type 2 audited and HIPAA compliant by design — so your protected health data, claims, and outcomes stay where they belong.
Read the security overview →
- SOC 2 Type 2CC1.1
- HIPAA CompliantCC2.1
- BAA-readyCC3.1
- End-to-end encryptionCC6.1
- 24/7 SIEM monitoringCC7.2
- Annual third-party auditCC8.1
Build sustainable community health.
See the platform that’s quietly powered preventative healthcare at YMCAs, hospitals, and community gyms for over a decade.
